Terms of Purchase for Kendra Scrtt

These Terms of Purchase govern all transactions between you (the customer) and Kendra Scrtt (referred to as “we,” “us,” or “our”) when you purchase products through our website (kendrascrtt.com). By placing an order, you agree to be bound by these terms.

1. Order Placement and Confirmation

• Placing an Order: To purchase products, you must provide accurate and complete information (e.g., shipping address, payment details) during checkout. By submitting an order, you confirm that all information provided is true and correct.
• Order Confirmation: After placing an order, you will receive an email acknowledgment (sent to the email address provided) confirming receipt of your order. This acknowledgment does not constitute acceptance of your order. We reserve the right to accept or reject your order at our discretion (e.g., due to product unavailability, pricing errors, or suspicious activity).
• Acceptance of Order: Your order is considered accepted only when we send a second email confirming shipment of your products. At this point, a binding contract between you and Kendra Scrtt is formed.

2. Pricing and Payment

• Pricing: All product prices are listed in USD (United States Dollars) and are subject to change without notice. However, we will honor the price displayed at the time you place your order, provided the order is accepted.
• Taxes and Fees: Prices do not include applicable sales taxes, duties, or import fees, which may be added at checkout based on your location. You are responsible for paying all such additional charges.
• Payment Methods: We accept major credit/debit cards (Visa, Mastercard, American Express) and PayPal. By providing payment details, you authorize us (or our third-party payment processors) to charge the total order amount, including taxes and shipping fees.
• Payment Authorization: We reserve the right to verify payment information and may cancel orders if payment is declined or cannot be processed.

3. Shipping and Delivery

• Processing and Shipping Times: We aim to process and ship all orders within 1–3 business days of order acceptance. Once shipped, delivery is estimated to take 6–12 business days from the date of shipment.
• Shipping Updates: Tracking information will be provided via email once your order is shipped, allowing you to monitor its progress.
• Delivery Responsibility: We are not liable for delays in delivery caused by third-party carriers, customs procedures, or unforeseen circumstances (e.g., weather, natural disasters).
• Risk of Loss: Title and risk of loss for products pass to you upon delivery. Please inspect packages upon receipt; report any damage or missing items to our customer service within 48 hours of delivery at [email protected].

4. Returns and Refunds

• Return Eligibility: We accept returns of unused, undamaged products in their original packaging within 60 days of delivery. Custom or personalized items are non-returnable unless defective.
• Return Process: To initiate a return, contact us at [email protected] with your order number and reason for return. We will provide instructions for returning the item. You are responsible for return shipping costs unless the product is defective or we shipped the wrong item.
• Refunds: Upon receipt and inspection of the returned item, we will process a refund to your original payment method within 5–10 business days. Refunds do not include original shipping fees, unless the return is due to our error.

5. Product Availability and Accuracy

• Stock Levels: We strive to maintain accurate stock levels, but products may occasionally be out of stock after an order is placed. In such cases, we will notify you via email and offer a refund or substitution (with your consent).
• Product Descriptions: We make every effort to provide accurate descriptions, images, and specifications for products. However, slight variations in color, size, or design may occur due to manufacturing processes. We do not guarantee that product images will exactly match the physical item.

6. Limitation of Liability

• Kendra Scrtt shall not be liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products (e.g., loss of profits, loss of data). Our total liability for any claim related to a purchase shall not exceed the total amount paid for the product(s) in question.

7. Changes to Terms

We may update these Terms of Purchase from time to time. The most current version will be posted on our website with a revised “Effective Date.” Your continued use of our website or placement of orders after changes are posted constitutes acceptance of the updated terms.

8. Contact Us

For questions about these Terms of Purchase, please contact us at:

Email: [email protected]

Effective Date: August 1, 2025